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MYSTERY SHOPPING - OFF-LICENCES / PUB CHAINS
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ALCOHOL PURCHASE and ID CHECKS
Tel: 01483 423900
City: 0207 158 0332
Preventing pubs, off-licenses and retailers being issued with on-the-spot fines for sale of alcohol
Videos: (1) BBC (2) At work (3) Debrief

Undercover Teens stop sales of drink to young
Test Purchasers

Evaluation programme to establish whether ID checking policies for alcohol purchase are adhered to, suitable for:

++++ Pub Companies ++++ Off-Licence Chains ++++ Supermarkets ++++ Convenience Stores ++++

After-school purchase

With nearly every Trading Standards area actively pursuing test purchasing of alcohol, and pubcos becoming potentially liable for heavy fines for repeat offences, our programme will help your company evaluate whether ID checking policies are working and provide a demonstration that you are actively combating the problem. A typical purchase programme will involve:

Attempted Purchase
  • Test Purchasers dressed and styled in a manner to which ID should be challenged by the retailer
  • Purchasers work in groups of two or three for authenticity
  • While in-store they behave in role and are audio-linked to supervisor outside or inside outlet
Think 21 Challenge 21
  • No illegal purchase is made - purchasers are 18+ although appearing otherwise
  • Purchasers will select or ask for relevant product and attempt purchase, noting staff and POS material
  • ID is not volunteered. If challenged, purchaser will attempt to persuade staff member to serve without ID.
Pub Visit
  • If still refused, ID will not be produced and purchaser will retreat from store.
  • Attention will be given by supervisor or purchaser as to whether refusal is recorded
  • Transaction or attempted purchase may be videoed for record
Supermarket Alcohol
  • Notation made of Point of Sale material and whether it is in accordance with the retailers policy
  • Purchase or non-purchase recorded with as much information as has been noted including whether staff display POS material, how transaction was made and conducted
Test Purchasers
  • All data is collated at time of visit and statistics produced to show percentages of successful/refused transactions
  • Repeat visit made post-training or for re-assessment 1-2 weeks later
  • Shoppers will dress for the part, in accordance with projected age.
View our guide to the legal ages for consuming alcohol
How Old? How Old? How Old? How Old? How Old? How Old?
01483 423900
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Alcohol Purchase Cigarette Purchase Video Purchase Knives/ Sharps Solvent Purchase and Abuse
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